Last Fri (5/2), I bought a 2000 Grand Marquis GS from big Ford dealer. It was trade-in, has 59500 miles, one-owner. I left it there for the dealer to inspect, smokecheck, and detail. Pick it up on Sunday morning, drive less than 6 miles and the car was overheating!!! Called AAA and had it tow back to the dealer. They changed thermostat, waterpump, released air from the system, and the car was still overheating. They had to contact Ford engineer for help. Yesterday Ford engineer suggested them to replace transmission coil (???) and the car was still overheating. Call them this morning and the tech is off today and the service manager refuses to assign another tech to work on the GM. They will contact Ford engineer again tomorrow for further assistance.....They've had the car since Sunday and still can't fix the overheating problem.
My patience for them is running out and in the mean time I don't know what I should do next other than hoping them correct the problem soon so I can have the car back. Please share if you have any sugesstion or advice.....
Thanks,
Ben
My patience for them is running out and in the mean time I don't know what I should do next other than hoping them correct the problem soon so I can have the car back. Please share if you have any sugesstion or advice.....
Thanks,
Ben
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